Refund Policy
Clear and Fair Refund Process for Your Satisfaction
At PMBA USA, we are committed to providing exceptional training and educational services. We understand that circumstances can change, prompting the need for a clear and fair refund policy.
Information Collection and Use
PMBA USA offers a 100% money-back guarantee on all of its courses. If for any reason you’re not satisfied with your course, you can request a refund within 2 days of purchase. To request a refund, simply contact PMBA USA customer support at support@pmbausa.com and explain why you are not satisfied with your course. PMBA USA will then issue you a full refund.
Here are some additional details about PMBA USA's refund policy
Eligibility for Refund: Refunds are only available for courses that have not been started. If you have already started a course, you will not be eligible for a refund.
Timeframe for Refund: Refunds are only available for courses purchased within the last 2 days. If you purchased a course more than 2 days ago, you will not be eligible for a refund.
Refund Processing Time: Refunds will be processed within 15-20 business days of receiving your request.
Non-refundable Charges: Administrative fees, enrollment charges, and any costs associated with materials (such as books, shipping, processing fees, or software) are non-refundable.
Case-by-case Exceptions: Any exceptions to this policy will be considered on a case-by-case basis, at the discretion of PMBA USA management.
Contact Us
If you have any questions about PMBA USA’s refund policy, please feel free to email us at support@pmbausa.com.